Visibuild x Wumbo
Resident defects, connected to your defect management platform.
Wumbo handles the resident experience. Visibuild handles what happens next. The integration keeps the two in sync automatically, so a defect only ever gets entered once.
One connected workflow
From resident report to closed-out defect, without the handoff.
A resident logs a defect in Wumbo, and it lands in Visibuild automatically, ready to triage, assign, and close out. Status syncs back to Wumbo, so residents stay informed without a manual update.
Automatic defect intake from Wumbo
When a resident or building manager submits a defect in Wumbo, it creates a defect in Visibuild automatically, with the location, description, and submitter detail your team needs to act. Nobody re-keys anything.
Every defect linked to the build
Once it’s in Visibuild, connect each defect to the ITPs, hold points, and subcontractor sign-offs captured during construction. When a defect is disputed during the defect liability period, or a warranty claim lands after it, the inspection evidence and the accountable trade are already there.
Defects are managed and closed-out
Your team triages, links it to the build history, assigns the responsible trade, and closes it out with photo-verified evidence.
Two-way status sync
As your team moves a defect from triage to resolved, the status syncs back to Wumbo. Residents see progress in the app they already use, and your team stops sending manual updates.
What changes once Wumbo and Visibuild are connected.
Automatic intake from Wumbo
Resident and building-manager defects flow straight into Visibuild, no manual entry
QA-linked history
Every defect connected to the ITPs, sign-offs, and trade records from the build
Two-way status sync
Progress updates flow back to Wumbo so residents stay informed automatically
Structured close-out
Triage, assign, action with photo evidence, review, and close, with accountability at every step
One source of truth
Defect management happens in Visibuild, so there are no conflicting edits across two tools
Cross-project analytics
Spot repeat defects by trade, location, or type across your whole portfolio
For the people responsible after handover
Designed for every team in the resident defect loop.
Property Developers
Post-Completion Coordinators
Building & Strata Managers
Subcontractors
Wumbo keeps residents connected. Visibuild closes out the defect.
Speak to the team about removing purchaser friction during the defect liability period.
Frequently Asked Questions
The Visibuild x Wumbo Partnership
Which defects sync from Wumbo to Visibuild?
Defects submitted by residents or building management in Wumbo create corresponding defect records in Visibuild automatically. Core defect information is carried across, so your team has what it needs to triage and assign without going back to the resident.
Where is a defect managed once it syncs?
Ongoing defect management happens in Visibuild. That keeps one source of truth for the defect liability period and avoids conflicting edits across two tools. As you update the status in Visibuild, it syncs back into Wumbo based on the configured status mappings.
Do residents need a Visibuild account?
No. Residents lodge and track defects in Wumbo, the app their building already uses. They never need to log into Visibuild. Your post-completion team works in Visibuild, and the two stay in sync.
How do residents stay updated?
Status updates made in Visibuild sync back to Wumbo, so residents see progress in real time without your team or the building manager sending manual updates.
Is the integration available in my region?
The Visibuild and Wumbo integration is available for buildings running WE Wumbo, an Australian building management platform. Talk to our team about setting it up on your project.